Sports / Mobile
This policy explains exactly what data pkr8 collects when you use your account, how we use it, and the choices available to you. It applies across all account activity — sports markets, casino sessions and wallet transactions including JazzCash, Easypaisa and Raast — where access is permitted under local law.
When you create or use your pkr8 account, we collect information you provide directly — your name, contact details, and identity verification data as required. We also collect activity data generated by your use of the platform: pages visited, markets opened, game sessions started and wallet transactions completed. For payment activity, this includes records tied to JazzCash, Easypaisa and Raast where those methods are used by you. We use this data to operate your account, process transactions, respond to your support requests and meet obligations that apply under the law of the jurisdiction where access is permitted. We do not sell your personal data to third parties for their own marketing purposes. Data shared with service partners — such as payment processors for JazzCash, Easypaisa or Raast transactions — is limited to what those partners need to complete the service you have requested. Retention periods depend on the type of data and the legal requirements that apply; transaction records are kept for the period required by applicable law. You can request a copy of data we hold about you through the contact path described in this policy. Availability of this service depends on local law and eligible regions.
This policy applies to your pkr8 account and the activities you carry out through it. It does not extend to external services you access through links on the platform, and it does not apply to third-party payment processors beyond the data we share with them to complete your transactions. Understanding the boundaries helps you know who to contact when a question arises.
Covers all login activity, account settings changes, session records and security events tied to your pkr8 account — including access across mobile and any supported browser.
Covers data generated when you deposit or withdraw using JazzCash, Easypaisa or Raast. The payment processor handles its own data under its own policy once the transaction leaves our system.
Covers records of sports market activity, casino game sessions and crash game rounds within the pkr8 platform. Game content from studios such as Pragmatic Play and Habanero is delivered through our lobby; their own data practices apply separately.
Does not cover external websites, apps or services you reach via a link from pkr8. Once you leave the platform, the privacy practices of the destination apply. We have no control over those practices.
You have practical choices about the data we hold. You can request a copy of the personal data linked to your account at any time — the process starts through the support contact path set out below. If you believe any account detail is incorrect — your registered contact number, your name spelling or your linked wallet identifier for JazzCash, Easypaisa or Raast — you can request a correction and we will review it against our verification records. Where local law gives you the right to request deletion of certain data, you can raise that through our support channel; we will respond within the period required by applicable law. All requests are handled individually, and we will confirm receipt of your message before we begin processing it. Access to these rights depends on local law and the eligible region from which you are accessing the platform.
Request a copy of the personal data we hold on your account. Send your request through the support contact path; we will confirm receipt and respond within the period required under applicable law.
If your registered name, contact number or linked wallet detail for JazzCash, Easypaisa or Raast is wrong, raise a correction request via support. We verify against your account records before making any change.
For any question about how your data is used, stored or shared, contact us directly. We do not require a formal legal reference for a general question — a clear description of your concern is enough to start the process.
Where applicable law gives you a right to request deletion, submit the request through our support channel. We will confirm what can be removed and what must be retained under our legal obligations.
If you have a question about this privacy policy, want to exercise a data right, or need to report a concern about how your account data is handled, the paths below are the right starting points. We handle privacy enquiries separately from general account support to make sure your request reaches the right team.
Submit a privacy-specific request through the contact form in your account dashboard. Mark the subject as a privacy or data request so it reaches the right team without delay.
Start a live chat session from within your logged-in account for faster initial triage. The agent will log your request and escalate it to the privacy team if the matter needs a formal response.
Send a written request to our support email address listed in the account help section. Include your registered contact number and a brief description of your request so we can locate your account record promptly.
Keeping your account data handled carefully is a core part of how we run this platform. Below are the specific practices that apply across data storage, cookies, account security and retention — with a clear path to request changes where your rights permit.
We use cookies to keep your session active, remember your account preferences and understand how the platform is used. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how your account session behaves.
Your account is protected by login credentials you set, and we apply standard security controls to the data we store. If you notice unexpected account activity, use the account security section to review recent login events and contact support immediately.
We keep your account data for the period required by applicable law and our operational obligations. Transaction records — including those for JazzCash, Easypaisa and Raast activity — are retained for the legally required period after the last transaction.
If you want to update the data we hold, withdraw a previously given consent or request a formal review of your data rights, contact us through the privacy enquiry path in your account. We confirm receipt before beginning any review.
These are the questions we receive most often about how pkr8 handles account data, user rights and policy contact. If your question is not covered here, use the support contact path listed above.
We collect the information you provide during account setup — your name, contact number and any identity details required for verification. We also collect activity data as you use the platform: sessions opened, markets visited and wallet transactions completed using JazzCash, Easypaisa or Raast.
Transaction data tied to your wallet activity is used to process and record your deposits and withdrawals. We share only the data needed with the relevant payment processor to complete the transaction. That processor handles its portion under its own privacy terms; we do not control their practices.
Yes. Submit a request through the privacy enquiry form in your account dashboard or via our support email. Include your registered contact number so we can locate your record. We will confirm receipt and respond within the timeframe required under applicable law.
We do not sell your personal data to third parties for their own marketing use. Data is shared with service partners — such as payment processors for JazzCash, Easypaisa or Raast — only to the extent needed to deliver a service you have requested through your account.
Retention periods depend on data type and the legal requirements of the jurisdiction where your access is permitted. Transaction records are kept for the period required by applicable law. You can request more detail about the retention period for a specific data category through our support contact path.
If your registered name, contact number or linked wallet identifier is incorrect, raise a correction request via live chat or the support email. We verify your request against your account record before making any change and confirm the outcome once it is processed.